Privacy Policy for SMS Messaging 

Effective Date: December 18, 2024 

Tower Grove Park respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when engaging with our SMS messaging services. 

1. Information We Collect 

When you opt-in to receive SMS communications from us, we may collect the following types of information: 

  • Phone number: This is the primary identifier for sending SMS messages. 

  • Personal information: Depending on the nature of the SMS communication, we may also collect additional information, such as your name, email address, or preferences, to better tailor our communications. 

 2. How We Use Your Information 

We use the information collected for the following purposes: 

  • Sending SMS messages: To provide updates, promotions, notifications, or transactional messages you have opted into. 

  • Customer support: To respond to inquiries or requests via SMS. 

  • Marketing and promotions: To send marketing offers, reminders, and other promotional content, provided you have opted in to receive such communications. 

  • Analytics: To analyze and improve the performance and relevance of our SMS messaging service. 

3. Opt-In and Opt-Out 

  • Opt-In: By providing your phone number, you consent to receive SMS messages from us. You may receive marketing, notifications, alerts, or other relevant content. 

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying with the keyword “STOP” to any of our SMS messages. Once you opt out, we will no longer send you marketing messages, though you may still receive essential transactional messages. 

4. Third-Party Service Providers 

SMS consent won’t be shared with third parties. 

5. Data Retention 

We retain your phone number and any other relevant information for as long as necessary to provide the SMS messaging service, comply with legal obligations, and fulfill business needs. You can request to have your data removed from our system by contacting us or opting out of SMS messaging. 

6. Security 

We implement reasonable measures to protect your personal information and SMS data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or SMS communication is entirely secure. While we strive to protect your data, we cannot guarantee absolute security. 

7. Children’s Privacy 

Our SMS messaging services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information. 

8. Your Rights and Choices 

  • Access and Correction: You may request access to or correction of the personal information we hold about you. 

  • Deletion: You may request that we delete your personal information, subject to any legal or business requirements. 

  • Withdrawal of Consent: You can withdraw your consent to receive SMS messages at any time by following the opt-out instructions. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. We will notify you of any material changes by updating the "Effective Date" at the top of this page. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: 

Tower Grove Park 
info@towergrovepark.org 
314-771-2679